Customer Service
Not sure which plan is right for you? Call now and let us guide you to the best option and savings.
Already with Quantum Fiber? Take a look at the topics below to find the support you need.
- 99.9% reliable* network
*Based on network uptime or availability
- Unlimited data
- No annual contract
Frequently asked questions
Why is Quantum Fiber a great choice?
Quantum Fiber is an internet solution built for people like you living an unlimited life. Households and small businesses can enjoy a premier service experience on our trusted fiber network with super-fast internet speeds and a reliable connection. The benefits:
- Fully online, 24/7 customer service.
- Unlimited data, with no annual contracts and no complicated bundles.
- Prepaid service with no credit checks or bills to remember.
- Payment options include bank account, credit cards, and PayPal.
What are the benefits of fiber internet?
Not all internet technology is created equal. The Quantum Fiber network is built for households and small businesses just like yours—always online and with lots of connected devices. Your world is about streaming TV, gaming, backing up data, and sending and receiving files. Go ahead. Run multiple devices at once. Quantum Fiber means seamless internet, with speeds up to 8 Gig.
Limited availability. Service in select locations only.
How much data comes with a Quantum Fiber internet plan?
Why do I need to enter my bank account or credit card information?
Entering your bank account or credit card information lets us know you’re ready to experience Quantum Fiber and set up your account for payments each month. And if you want to switch bank accounts or cards—we make that easy too.
When will I be charged for my Quantum Fiber subscription service?
Quantum Fiber is a prepaid internet service subscription that allows you to select your preferred monthly payment method—bank account, credit card, debit card, and PayPal. Just set it and forget it, and then you’ll see a charge each month for the monthly rate of your chosen internet speed. How’s that for easy?
Get the Quantum Fiber app today!
